Skip to Main Content

MEMBER GUIDE

WELCOME TO THE 2024/2025 GOODMAN THEATRE SEASON!

Thank you for joining us as a Member this season. Your support allows the theater to program the plays you’ve come to expect from the Goodman. Below and inside you’ll find useful information about your 24/25 membership.

Overview & Benefits
Quick Reference Guide
Exchanges & Add-Ons
Transportation
Patron Services & Amenities

YOUR TICKETS, PLAYS AND DATES

You can access your performance dates and times anytime online in your “Account Overview” area by logging in at GoodmanTheatre.org/Login. Please call Member Services (312.443.3810) if you have difficulty accessing your account.

TICKET DELIVERY

Member tickets will be delivered via email from Orders@GoodmanTheatre.org three weeks before the run of a play to the email associated with your membership account. You’ll receive a text message after tickets are sent confirming delivery if we have a mobile number on record.

BENEFITS

As a Goodman Member, you’ll enjoy exclusive benefits including:

CLASSIC MEMBERS
• Save 50% on additional single tickets for your member shows.
• Join us in the private Goodman Lounge before your performance, up two times per year (based on availability).
• Unlimited ticket exchanges
• A 25% discount at our bar and gift shop
• Save 15% on tickets for A Christmas Carol
NEW: Save 25% on performances of The Magic Parlour

CLASSIC AND CHOICE MEMBERS
• Unlimited ticket exchanges
• A 25% discount at our bar and gift shop
• Save 15% on tickets for A Christmas Carol
• NEW:
Save 25% on performances of The Magic Parlour

Questions? Call Member Services at 312.443.3810 (12noon – 5pm, daily).

QUICK REFERENCE GUIDE

In the Albert Theatre

Inherit the Wind | September 14 – October 13, 2024
Betrayal | February 8 – March 16, 2025
BUST | April 19 – May 18, 2025
The Color Purple | June 21 – July 27, 2025

In the Owen Theatre

Primary Trust | October 5 – November 3, 2024
Fat Ham | January 11 – February 23, 2025
The Antiquities | May 3 – June 1, 2025

Special Performances
A Christmas Carol | November 16 – December 30, 2024
The Magic Parlour | Visit GoodmanTheatre.org/Magic for dates.

BOX OFFICE HOURS
Box Office Hours 12noon – 5pm, daily 
 

TELEPHONE
Telephone Member Services: 312.443.3810

Emergency during performance/
Guest Services/Lost and Found: 312.443.5555
TTY/TDD: 312.443.3829
 

ONLINE
GoodmanTheatre.org

Facebook.com/GoodmanTheatre
Twitter.com/GoodmanTheatre
YouTube.com/GoodmanTheatre
Instagram.com/GoodmanTheatre
MemberServices@GoodmanTheatre.org 

All performances and dates subject to change. 

MEMBER BENEFITS DETAILS

TICKET EXCHANGE INFORMATION

Exchanges are free, but upgrade charges apply if exchanging into a higher-priced performance.

• When possible, we ask that you make any exchange requests in advance so that seats can be utilized for other patrons.
• If you missed a performance, a standby ticket may be scheduled for a future performance, subject to availability. Please call Member Services as soon as possible after missing a show to request Standby.
• If you are unable to attend a performance and would like to donate your tickets, contact Member Services. Ticket donations are tax-deductible and receipts are issued in January for the tax year.

WAYS TO EXCHANGE YOUR TICKETS

By phone at 312.443.3810 (12noon – 5pm, daily).
In person at the Box Office in the lobby at 170 N. Dearborn

PURCHASING ADDITIONAL TICKETS

Classic Members can purchase additional single tickets for 50% off for shows in your membership for family and friends!

Simply book the tickets online for your preferred performance—when you log in during the purchase process the discount will automatically be applied. You can also call Member Services.

Classic and Choice Members also save 15% on all performances of A Christmas Carol. Use promo code ACC15 to access your discount.

New for 2024/2025: Classic Members also receive 25% off performances of The Magic Parlour.

RESERVING SPACE IN THE GOODMAN LOUNGE

All Classic Members can join us in the private Goodman Lounge before your performance up to two times a year! Emails will be sent soon after you receive your member tickets for each production with a link to reserve. Space is limited and a reservation is required.

TRANSPORTATION

PARKING INFORMATION
Goodman Theatre is centrally located in Chicago’s Loop at 170 North Dearborn Street, close to major highways and Jean-Baptiste Pointe DuSable Lake Shore Drive and is accessible from the Red, Brown, Blue and Purple trains as well as many CTA bus routes.

Parking options for Goodman Theatre start at just $20*

PREFERRED PARTNER
Government Center Self Park (GR) – 181 North Clark Street
$20 for Goodman Theatre Patrons
Entrance located near the southeast corner of Clark and Lake Streets.

Theatre District Self Park (TD) – 181 North Dearborn Street
$24 for Goodman Theatre
Patrons Entrance located on Dearborn Street across from the Goodman and on the corner of Lake and Dearborn Streets.

Parking passes for the 2024/2025 Season are completely flexible. Goodman Members can download the app instead of purchasing individual one-time passes and save an additional $1 on the discounted rates above.

Visit iparkit.com/Goodman to purchase passes or GoodmanTheatre.org/Parking to learn more.

*All parking rates subject to change.

PATRON SERVICES AND AMENITIES

ACCOMMODATION OF LATECOMERS
To minimize disruption, Goodman patrons who arrive late will be seated at the discretion of the house manager. Please be aware that latecomers may be offered alternate seats or be asked to wait until intermission to enter.

ACCESSIBILITY SERVICES

Seating for wheelchair users and those with limited mobility is available, in addition to a front entrance with automatic doors, elevators, wheelchair transport to and from seating and accessible restrooms.

Assistive listening devices, including t-coil compatible neck loops, and noise-reducing headphones are available at Guest Services. Braille and large print programs may also be obtained at Guest Services free of charge.

In addition, Goodman offers ASL Interpretation, Touch Tours, Audio Description, Open Captioning and Sensory Friendly/Relaxed environments at select performances. For more information visit GoodmanTheatre.org/Access or inquire at the Guest Services desk.

Select performances offer Spanish Subtitles—please see individual play pages at Goodmantheatre.org for dates and times.

SAVE 25% AT THE GOODMAN BARS AND GIFT SHOPS

Show your Goodman membership card (sent with your guide) or your member tickets to receive 25% off at both the Goodman bar and gift shop all season long.

BOX OFFICE HOURS

Phone: 312.443.3800
Email: BoxOffice@GoodmanTheatre.org
TTY/TDD: 312.443.3829
Group Sales: 312.443.3815

Open Daily, 12noon – 5pm.

On days with performances, the Box Office walk-up window is open one half-hour after curtain time.

Our Space is Yours. The 2024/2025 Season

Gather with friends, laugh with a loved one, exhale away the troubles of the day. Discover a fresh perspective through a timeless story. Celebrate the beauty—and the complexity—of our shared human experience through bold, new plays. From heartfelt, critically acclaimed dramas to award-winning narratives of exploration, our 24/25 Season is your place for great theater.